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Security at Accompany

Keeping your data private and secure is our number one priority. We understand the sensitivity of the information you share with Accompany and employ industry best practices to keep this data secure and confidential. We keep tabs on developments within the security industry and regularly assess all systems for areas where we can further enhance our security protocols.

Privacy

Your privacy is of paramount importance to us. Here’s what we ask for and how we protect the information you provide:

Contacts

Why do you ask for my contacts?

Knowing who is important to you and who you’d want news and updates about is critical to serving you.

How do you protect my data?

We do not spam your contacts or share contact information like email addresses and phone numbers with third-party services or other users.

Email

Why do you ask for my email?

Your emails helps us determine which of your contacts are most important to you.

How do you protect my data?

We only store To:, From:, and Date: fields from your email, along with a pointer to its location on your email provider’s server, so we can display it to you in-app. We don’t store the main text on our servers and the content of your messages is redacted in our backend so they’re only visible to you.

Calendar

Why do you ask for my calendar?

Your calendar tells us who to prep you for based on your upcoming meetings.

How do you protect my data?

We encrypt titles and descriptions of your meetings in storage and in transit so the details of your meetings remain private to you.

Confidentiality

We work hard to keep your data confidential. All stored information is protected by 256-AES encryption and data in transit is protected with 128-bit SSL encryption. Administrative access to our system is only permitted using secure remote access technologies such as VPN and SSH. We run background checks on all of our employees, access to the database is monitored for suspicious activity, and your emails and calendar events are redacted to preserve your privacy.

Integrity

We know that the integrity of our systems is crucial to keeping your data secure. We regularly conduct security audits with a third-party white-hat provider to evaluate our security measures and ensure we’re up-to-date with industry best practices. This includes vulnerability scanning, penetration tests, and system audits. Your data is also encrypted in storage using 256-bit AES encryption and in transit using 128-bit SSL encryption to protect against unauthorized access or fraud.

Availability

We utilize off-site, geographically distributed backups to ensure your data is never lost. Accompany’s infrastructure leverages AWS components with uptime SLA's of 99.95% and features 24/7 monitoring to alert us of any issues. We have engineers on call so we’re always available and ready to remedy issues that could prevent access to your data.

Certified Secure

We take information security extremely seriously and our infrastructure is ISO 27001-certified and PCI compliant to ensure we meet industry standards for security management best practices.

Got questions? Let's talk

Contact us at security@accompany.com for more information.